FAQ
Language Use?
No bad language is allowed! We have a fun policy at camp concerning foul language. Bad word = 10 push ups or belly flop in front of everyone. Note: Coaches reserve the right to to increase penalty, and are subject to the same penalty.
***Drug and Alcohol policy?***
Zero tolerance! If any camper is caught with drugs or alcohol, their parents are called and they go home immediately. No exceptions! No refunds. As for tobacco, there is no smoking allowed on the houseboat, on wakeboard boats or the marina. If its a life and death situation and you need to smoke (and are above the legal age) you can take the paddleboat out by yourself. There is absolutely no smoking allowed near our facilities or any of the other campers. Again, failure to comply with these rules will result in your immediate departure.
What if I cannot make the drop-off or pick-up times?
We will try to be as accommodating as possible, and if you are coming internationally or out-of-state, we have airport pickup and early-stay pricing options listed in Dates & Prices.
Does my child need to bring their own equipment?
Only if they want to. We don’t recommend bringing your life vest because they tend to get left in rear hatches of our boats when campers leave. If any gear is left behind, we do not send it home. We are fully stocked with brand new Hyperlite wakeboards, boots, and Personal Flotation Devices (PFD’s) for everyone to use.
What if There’s an Accident?
Mercy Medical Center is located in Merced, just 45 minutes from camp, in case of minor injuries. In case of emergency we have several lines of defense. First is the local sheriff, who can be quickly called though our CB radios from anywhere on the lake. The following steps depend upon direction from either the sheriff or 911. The Paramedics at the forest service are just few minutes from the main launch ramp if necessary. In case of a severe accident, there is also a helicopter-landing pad located next to the forest service station. There is also the option of 911 dispatching an ambulance. We will follow the direction of operators, sheriffs, paramedics and trained professionals as they assess the situation.
IF YOU LEAVE CAMP FOR ANY REASON, INJURY OR OTHERWISE, THERE ARE ABSOLUTELY NO REFUNDS.
What if My Son or Daughter Hurts Themselves During Camp?
Injuries are rare, but they do occur. In all our years as a camp we’ve had two broken bones, three trips to the hospital for stitches, and a few minor concussions. In the event of injury our staff is certified by the American Red Cross. See our Safety page for more information.
What is Your Cancellation Policy?
Up to 70 days before camp: Receive a full refund minus a $250 registration fee.
Up to 30 days before camp: Full refund minus your $500 deposit
Up to 15 days before camp: Full refund minus $750 rebooking fee.
No refunds will be provided within the two weeks prior to camp. During the two weeks prior to camp, we advise preventing your children from participating in any extremely dangerous sports that could keep them from attending camp (ex. skateboarding, dirt-biking, downhill mountain biking, etc.)
Does your camp carry commercial insurance?
Yes, our facilities are 100% commercially insured. More importantly, in all our years in business we haven’t had a single claim. Feel free to call us and ask about our insurance service provider. (Note: if you are another camp looking for an insurance provide; please identify yourself as such)
Parents note: There is only one commercial carrier within the industry, insuring only a few elite organizations.
What if my child gets homesick?
With so many things going on at camp it makes it very unlikely for kids to get homesick. Since the start of camp we’ve only had one camper get homesick and want to go home in the beginning of the week. As a return camper, we’ve asked her to share her story. You can hear from other campers and parents on our Testimonial Page as well.